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Frequently Asked Questions

 

Will my information be secure ordering from your web site?
YES! We use Authorize.net to secure all transactions online. Authorize.net is the world leader in online credit card security. Your credit card information is even kept secure from us. To learn more you can visit www.authorize.net

 

Will you share my information with third parties?
NO. never. We realize in an age where identity theft and fraud are on the rise people are nervous about online ordering. Apidrex.com will never share any of your personal information with anyone. All your online ordering is protected by 128bit encryption software and done on a secure server through Authorize.net.

 

What payment methods do you offer?
We accept all major credit cards. Visa, Master Card, American Express, Discover. For those who wish to use another method of payment we offer a mail in order form so you can mail us a check or money order. You may also order online and select Echeck as your option for payment upon checkout.

 

When will my order ship?
We value your business greatly and we ship all in stock orders in 24 hours or less. Not including weekends or holidays. Shipment arrival times vary according to the shipping method you select. Standard domestic shipping takes between 3-8 business days, Rush Priority takes 2-3 business days, and Overnight Express takes 1 day, but in some remote location it can take 2 days. All international order can take anywhere from 4-10 business days depending on the country and the customs delay. Some international orders may take longer.

 

What is the return policy?
Here at Apridrex.com your satisfaction is our #1 goal. Apidrex is backed by a 100% money back guarantee. In the rare event you are not pleased with your results simply return the opened bottle for a refund. For a detailed explanation of our customer satisfaction policy please click here.

 

How many milligrams are there per Apidrex pill?
Each serving (1) tablet has an astounding 100mg. Our product is designed to be a very aggressive diet pill. We know how hard it is too lose weight. This is why we make our product in such a high but still safe milligram level.

 

Do I need a prescription to order from you site?
NO! There is no need for a prescription or a prior prescription. Our product is a nutraceutical based product. This means it consists of ingredients that are non-prescription required. The ingredients are natural botanical extracts from the hardest to obtain natural resources from around the world. Therefore our product is 100% safe for you and it can be ordered online without the need of a prescription.

 

What is the best way to contact you?
Please visit our contact us page for links to the best contact us method.

 

I placed an order with you and my item has not arrived. How do I locate it?
The most common reason for not receiving your order is due to some orders requiring a signature and you may have not been home to sign for your package. Orders going to apartments or larger in size may require a signature. Be sure to check with you local post office to see if they have your shipment. Some international orders can have an extra delay due to customs of your country which we can not control. Please be patient and allow a few more days than anticipated. Also be sure to double check the address that was input as your ship to address. Sometimes apartment numbers or other information may have been entered incorrectly causing a delay or package return.

 

Will I receive an email when I place my order?
YES! If a correct email address was entered when you place the order, you will get an email confirmation with the information about your order. Be sure to check your spam filter for our email.

 

Should I get an email when my order ships?
YES! If a correct email address was entered when you placed the order, you will get an email with tracking information when your order ships. Not receiving this email does not mean your order did not ship. Be sure to check your spam filter for our email.

 

Is the package shipped discreetly?
YES! All packages we ship will be shipped discreetly. There will be no information on the package revealing what is in side.

 

 

 

 

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